Privacy Policy

We take your privacy seriously. This document sets out how Retreatridge gathers, processes and protects personal data relating to guests and visitors of this website.

Last updated: 2026-07-13 · Effective immediately.

1. Who we are

Retreatridge ("we", "us", "our") runs the website at https://retreatridge.online/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For privacy-related enquiries please contact [email protected].

2. Information we collect

We gather the following categories of information:

• Reservation details: name, address, contact details, payment information, stay dates, dietary requirements and accessibility needs.
• Communication data: correspondence sent via our website, email or phone.
• Website usage: IP address, browser type, device, referring URL, pages viewed, timestamps, anonymised analytics events.
• Cookies and similar technologies: refer to Section 6 below.

3. How we use information

Personal data is handled solely to deliver and improve our services, including:

• To fulfil reservations, process payments and deliver the services you have booked.
• To correspond with you regarding your stay, issue confirmations and answer enquiries.
• To meet legal obligations (tax records, anti-money-laundering, gaming licence requirements).
• To enhance our website and services through aggregated, privacy-conscious analytics.
• To dispatch marketing communications where you have given explicit consent; you may opt out at any time.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom, we process data under the following legal bases set out in Articles 6(1)(a)-(f) of the General Data Protection Regulation: consent, contractual necessity, legal compliance, and our legitimate interest in maintaining a secure, well-operated website.

5. Sharing of personal data

We never sell personal data. It is shared only with: trusted service providers acting on our instructions (payment processors, booking platforms, IT hosting) under written contracts; public authorities when legally required; and successors following a corporate reorganisation.

6. Cookies

This site relies on strictly necessary cookies to operate. Analytics and marketing cookies are placed only after you grant consent via our cookie banner. You may withdraw consent at any time by clearing browser storage for this site.

7. Data retention

Reservation and accounting records are retained for the duration mandated by tax and gaming-licence legislation (typically 10 years). Marketing data is held only while consent remains active. Server logs are purged within 30 days.

8. Your rights

Where permitted by local law, you may access, correct, erase, restrict or object to processing of your personal data, and request data portability. To exercise these rights contact [email protected]. You also have the right to file a complaint with your local data protection authority.

9. International transfers

When personal data is transferred beyond the European Economic Area, we secure an adequate level of protection via Standard Contractual Clauses or equivalent mechanisms.

10. Children

This website is intended for adults aged 18 and over. We do not knowingly gather personal data from children under 16. If you believe such data has been submitted, please contact us so we can remove it.

11. Changes to this policy

We may revise this policy from time to time. The "Last updated" date at the top of this page indicates the current version. Material changes will be communicated through this website.